Reference

How hari2menang Handles Your Personal Information

This Privacy Policy sets out exactly what data hari2menang collects when you open an account, make a deposit, or reach out to our support team — and what we do with it.

Account data handlingTouch 'n Go eWallet, Boost, GrabPay payment contextCookie and device dataYour right to request changesSupport contact available
hari2menang How hari2menang Handles Your Personal Information
HOW WE PROTECT IT

Data Security, Cookies and Retention at hari2menang

We apply encryption across account login, payment processing, and session management so that data moving between your device and our platform stays protected in transit. Cookies on the site serve two practical purposes — keeping you logged in across page loads and measuring which features you engage with most so we can make the mobile experience work better for returning accounts. You can manage cookie preferences through your browser settings at any time. We retain account data for as long as your account remains active and for whatever period local law requires after closure.

Encryption in Transit

SSL encryption covers every connection between your device and hari2menang — login, deposits via GrabPay or FPX, and live chat sessions are all passed through a secured layer.

Cookie Use

We use session cookies to maintain your logged-in state and analytics cookies to understand how you navigate the platform. No third-party ad-targeting cookies are placed without your consent.

Data Retention

Account records are kept while your account is active. After closure, we retain only what applicable local law requires us to hold, and we delete the rest on schedule.

Third-Party Sharing

Data is shared only with payment processors like Touch 'n Go eWallet or DuitNow partners to complete transactions, and with fraud-detection services where required to protect your account.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to review what data we hold on your account, request a correction, or ask us to delete information where permitted by applicable law, our support team is the right place to start. Reach us through live chat on the site, or send a written request by email — we will acknowledge your message and aim to respond with a clear outcome. For account-specific queries tied to a payment method such as Touch 'n Go eWallet or Boost, having your transaction reference ready speeds things up considerably.

Live Chat Start a conversation directly from any page on hari2menang. Our support team will ask for your account details to verify your identity before discussing any personal data.
Email Request Send a written data request to our support email. Include your registered contact number and the specific data action you are requesting — correction, access or deletion.
Account Help Centre Log into your account and navigate to the Help section for self-service options, including reviewing your stored contact details and updating your registered mobile number.

Your Privacy Questions, Answered Directly

Below are the questions we hear most often about how hari2menang manages personal data. If your question is not covered here, our live chat team can walk you through the specifics for your account — especially if it relates to a payment method or recent transaction.

We collect the registration details you enter — name, phone number and email — plus device data like your IP address and browser type. Payment method references for Touch 'n Go eWallet, Boost or GrabPay are logged to match deposits to your account.

No. When you pay via Touch 'n Go eWallet, Boost or GrabPay, the transaction is handled by the payment provider's own system. We only receive a transaction reference number, not your wallet password or PIN.

Yes. Send a written request through our support email or start a live chat and ask for a data access request. We will verify your identity first, then compile what we hold and respond within the timeframe local law requires.

Contact our support team by email or live chat with a deletion request. We will remove what we are permitted to delete under applicable Malaysian law. Some data tied to financial transactions may need to be retained for a legally required period.

We use session cookies to keep you logged in across page loads and analytics cookies to see which features you use most often. You can switch off non-essential cookies through your browser settings without affecting your account login.

Reach us through live chat on the site or via support email. For payment-related data queries — for example, a transaction reference from a DuitNow or FPX deposit — have the reference number ready to help us locate the record faster.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.